Hi Jim, This is great! I was down to my last 6 and the package was here when I got home from work this evening. They got here faster than the email with the tracking number! Thanks again for a job well done! Lyell
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Lucas Chan 2001/05/07, 10:40 AM
Thanks very much for your care. I'll be a customer of your company for a long time. You're referred to me by a friend.. thanks again.
C
Carolyn M. 2011/07/08, 06:48 AM
Great Service and Product please keep up the good work
L
Lee 2012/04/29, 11:10 PM
Thanks guys you have a great inventory
J
Juan Stringel 2012/03/05, 10:16 PM
Great place. Will recommend to friends
J
Janine Ferranti 2002/01/27, 08:59 PM
Thank you so much for your prompt response once again. I am sooooo glad that I asked. It was more complex than I thought.
If I ever purchase any more cigar paraphernalia for my husband, I will definitely order it from you. I will also recommend your company to anyone that I know who smokes cigars. It was been a pleasure doing business with you. Keep up the GREAT customer service. I really appreciate it. Satisfied Customer, Janine Ferranti
My experience has been nothing but good. Fresh cigars and quick shipping
M
Monte M 2003/06/09, 11:05 PM
Just wanted to send you a line and tell you thank you. Your prices, ease of ordering and timely shipping are super. Also, you always have what I want in stock. Thanks again. .
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M Thomas 2011/11/25, 08:13 PM
I have great service and the smoke have shown up on time. The price is good. Could be cheaper, but we all want that hahaha.
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Sandra Fleming 2011/12/09, 08:33 PM
Great site, fabulous value for money
A
Alex Lomtev 2012/03/18, 10:23 PM
GREAT SELECTION................ESPECIALLY THE ALTERNATIVE CIGAR PRODUCTS..............LIKE THE 4-FER DEALS...............AL
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Lyell Chapman 2001/03/01, 02:18 PM
Hi Jim! I ordered another round of Macanudo Ascot Seconds last Friday, Once again, YOU and yours offer a tremendous service. I'm just now getting ready to go out and burn another one of those that I had to buy at the Tobacco Barn at the Pentagon City Mall...(since I didn't get them ordered from you in time). Guess what? One of these FIRST quality cigars is wrapped wrong and came apart in my hands as soon as I got the plastic off. Another from the same box had bits and pieces of the inner wrapper all over it. THIS one has a break just above the ring. YOUR seconds are better quality. Out of the two tins I bought on Tuesday, five thus far have had something wrong with them. That's a 25% bozo rate. But YOUR seconds??? well...now and then I get one wrapped wrong, but I'm finding only about two out a hundred that have any problems whatsoever. Funny...pay less for seconds and get better quality than the firsts I get at the mall...go figure.
Have been a customer for several years and am impressed with the continued quality and customer satisfaction.
C
Carl Gaeckler 2012/02/03, 09:47 PM
I've been very happy with their products and prices.
C
Chris Webb 2001/04/09, 11:27 AM
Thank you for your previous assistance. I am still looking for some hard-to-find cigars for my home humidor. This is my weekly stock inquiry. I thank you again for taking the time to respond to me and to help further develop our business relationship. I sincerely appreciate fellow cigar enthusiasts who are professional business people, especially in light of how many unscrupulous retailers and suppliers are out there who like to price-gouge when certain cigars are in low supply. Live and learn right?
Dear Sirs, It has come to my attention that I, in error, made duplicate orders. I thought they didn't get through and would try them again and now I find I have about three extra orders in two days. I do not know how to rectify this. I know I signed up for them but I just didn't know they were getting through, so I'd try again. Please advise me what we can do. I want to remain a good customer of yours because I love the cigars and your service and the prices. I recommend you to all my friends. Sincerely, Harlan J. Blackstone
(After speaking to Harlan, he decided to have them shipped anyway)
I have ordered your products for a number of years now. If I had only one word to describe my experience, it would be "outstanding"!!!
J
John Gallo 2010/09/15, 07:22 PM
I must say thanks to you guys I am able to enjoy a decent stick at a reasonable price. I am retired and disabled living on a fixed income so as I said, big thanks.
J
Jeff G. 2011/06/09, 10:39 AM
Easy to work with, was looking for a good cigar at a good price and found it at The Cigar Hut.