Jacob R.
2010/10/13, 12:01 PM
I have ordered your products for a number of years now. If I had only one word to describe my experience, it would be "outstanding"!!!
Carl Carless
2000/07/12, 06:50 PM
Dear Jim,
Thanks for taking care of this. I have been pleased with the products that I did receive. I will be visiting your site again and most likely placing future orders.
Thank you again for your attention to this matter.
Lyell Chapman
2001/01/17, 08:12 AM
Thanks...I ordered 2 this time!!!!
And, I'll do it again and again. I've found that the seconds are just as good as the ones with the band. I'm running about 5% seconds in the first quality Macanudo Ascots I buy at my local cigar store. Strangely enough, only 2 out of the last 100 seconds I bought were strange. One just had way too much wrapper on it (almost like it was double wrapped) and the other was rolled backwards (it unrolled as I smoked it...but then, I may have lit the wrong end!!) All in all, I'm very very pleased with your seconds. There seems to be a variety that I like too...true ascots, robustos, and maduros all in the same package. I personally like it a lot, as I generally buy Ascots, but sometimes like a change to Maduro or Robust. I can't say THANKS enough times or in enough ways!! LDC.
Terry Smyth
2012/04/18, 09:59 PM
Always excellent service and excellent selection
Sandra Fleming
2011/12/09, 06:33 PM
Great site, fabulous value for money
Nancy Harju
2012/03/20, 09:25 PM
Great site, great prices. Had just what I wanted and it was easy to find.
A Mollerstrom
2012/02/09, 07:50 PM
Wonderful service at the Customer Service Dept.
Donald Patterson
2019/07/23, 04:44 PM
Once again, sitting on the patio after golf, I listened to friends complain about the lack of service they receive from companies they order their cigars from. I tell them if they want great service, a great product at good prices they need to shop at the Cigar Hut. This is the company who “service” is their middle name. So stop the complaining get on your damn self ounce and order from a place that provides great service Or quit complaining to me.
Gerald Hartmann
2012/02/01, 07:47 PM
This was a very easy shopping experience. Thank You
William F. Millsaps
2009/02/04, 11:23 AM
Just received my order from The Cigar Hut. Thank you for such prompt shipping. As for the four-fer of Sumatran Toros I just received, I couldn't be happier. Smooth, spicy, and such a great aftertaste... perfect with a shot or two of single malt! I've done business with a couple of your competitors... I am a confirmed customer at The Cigar Hut now. Thank You!!
Anthony E. Triner Sr.
2012/03/01, 08:09 PM
I have been shopping with you through a friend and now by myself for some time. I love your cigars and your pricing is almost always competitive with competition. The only thing that bothers me and will push me to shop elsewhere is your shipping charges and options. What costs me on the average $5 to ship cost $9 with you. Then for a second item I need to ship separately that item costs $6.95 and shipping is $8.95. I cancelled that item and will buy it somewhere else. Getting good prices on cigars is great. Getting wrecked by the shipping completely spoils the on line experience. thanks Anthony E. Triner Sr.
James Johnson
2011/11/16, 05:58 PM
Best site I've found for cigars
Steven Kosteriva
2011/12/06, 06:30 PM
I have ordered from The Cigar Hut before and have been very satisfied with every order and the quality of the products.
Mark Mitchell
2012/08/11, 11:17 PM
It was easy to order and the website is very functional
Juan Stringel
2012/03/05, 08:16 PM
Great place. Will recommend to friends
R. Galver
2011/10/11, 11:05 AM
Good site, good selection, good shipping options.
Steven Kosteriva
2012/01/07, 07:13 PM
Very good service. Quick service and shipping.
Tony Marshall
2001/05/31, 12:42 PM
I did a Google search for Internet cigar merchants. Spent a few minutes price shopping and you were $30 less than the competition for the Ashton Maduro's I ordered. And about half what I would pay locally with all the taxes. Thanks!
Hany Saad
2006/04/05, 05:49 PM
First of all, I never take the time to leave a feedback as quite frankly, I don't have much time and most merchants services hardly meet my high expectations. In this case, with The Cigar Hut, I feel compelled to share my experience with these incredible, wonderful people. It is my first order with The Cigar Hut and the site is incredibly user friendly. The prices are fantastic. I initially had doubts about the quality but when I received my shipment 3 hours ago I realized how wrong I was. I spoke with Jim on the phone, he was very helpful and informative. The shipment arrived in a record time, specially that I am in a different country. The cigars were packaged very well, so no risk of damage during shipping. I was amazed with the freshness of the cigars. In brief, it was an ideal transaction in every single way. The Cigar Hut from now on is my only cigar supplier. Hopefully you guys stay that efficient and keep the prices as competitive so you keep happy loyal customers like myself for a long time. Basically, if you are a cigar smoker and you do not order from The Cigar Hut you are simply insane... and for your info, I have no interest whatsoever in the company and never met anyone there face to face... I am just one happy customer in love with their cigars and their service. Thanks much to The Cigar Hut people.
Janine Ferranti
2002/01/27, 06:59 PM
Thank you so much for your prompt response once again. I am sooooo glad that I asked. It was more complex than I thought.
If I ever purchase any more cigar paraphernalia for my husband, I will definitely order it from you. I will also recommend your company to anyone that I know who smokes cigars. It was been a pleasure doing business with you. Keep up the GREAT customer service. I really appreciate it. Satisfied Customer, Janine Ferranti
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