To the wonderful people at Cigar Hut, You people are incredible!
I just received my order. The packaging and delivery was very professional! I am very impressed, and very pleased! We'll be doing much more business in the near future. Many thanks to the people of The Cigar Hut. Sincerely, Jim Mizel
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D Smith 2012/05/02, 11:13 PM
Shipping is too high compared to other sites
J
James W. 2011/10/11, 04:54 PM
A great place to shop and find what you want.
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Lucas Chan 2001/05/07, 10:40 AM
Thanks very much for your care. I'll be a customer of your company for a long time. You're referred to me by a friend.. thanks again.
L
Lyell Chapman 2001/03/01, 12:18 PM
Hi Jim! I ordered another round of Macanudo Ascot Seconds last Friday, Once again, YOU and yours offer a tremendous service. I'm just now getting ready to go out and burn another one of those that I had to buy at the Tobacco Barn at the Pentagon City Mall...(since I didn't get them ordered from you in time). Guess what? One of these FIRST quality cigars is wrapped wrong and came apart in my hands as soon as I got the plastic off. Another from the same box had bits and pieces of the inner wrapper all over it. THIS one has a break just above the ring. YOUR seconds are better quality. Out of the two tins I bought on Tuesday, five thus far have had something wrong with them. That's a 25% bozo rate. But YOUR seconds??? well...now and then I get one wrapped wrong, but I'm finding only about two out a hundred that have any problems whatsoever. Funny...pay less for seconds and get better quality than the firsts I get at the mall...go figure.
Great products at the best price possible! Excellent customer service also.
C
Carl Gaeckler 2012/02/03, 07:47 PM
I've been very happy with their products and prices.
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Martin Wolff 2010/08/05, 03:13 AM
When the China Post called today I hesitated because we are in our 9th consecutive day of 40 C heat and the hot rain is unpredictable. But the thought of receiving 2 boxes of Don Rafael Churchill Maduro was just too much. So I jumped on my new Ebike and ventured for to brave the heat. This package was in excellent condition and arrived just 6 days after shipping from the US.
On the way home I stopped at my favorite tea house for a cup of hot tea and my first Don Rafael Maduro. (Hot tea keeps you thin, cool and it is social.) When I opened my package before the inquiring Chinese eyes, we were all surprised to find wooden boxes. How classy!
When I took out a cigar the Chinese all stepped backwards and started excitedly chatting about the contents of my box.
This cigar has my kind of really dark and tasty wrapper, only to be exceeded by the smooth cool even draw. The Chinese were amazed and would not accept a cigar. They were fearful of such a huge smoke. The ash hangs on for what seems to be forever, adding to the rich taste and cool draw. One hour later, with my last puff, I said good bye to my Chinese friends who seemed perplexed that I could stand and walk after smoking such a big cigarette. I enjoyed this cigar so much I rushed home to light up another.
Have got cigars from you before and will use you again.
J
Jeff G. 2011/06/09, 10:39 AM
Easy to work with, was looking for a good cigar at a good price and found it at The Cigar Hut.
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M Fardone 2012/04/12, 09:48 PM
Great website. Purchased a humidor and some accessories that had some positive reviews. Cant wait to receive them. Plenty of products to choose from and an endless supply of cigars to pick from.
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Dustin Jesberger 2011/12/17, 06:56 PM
What a fantastic selection, and quality! Just a great website.
J
JH Bullard 2011/11/23, 06:06 PM
Always good quality, and always quick delivery.
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Randy Besancon 2001/01/12, 04:18 PM
Thanks for your help. It is much appreciated.
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Eric Thomas 2002/03/16, 11:18 AM
Upon placing his order, Mr. Thomas included this note:
So far so good. If all goes well, I will say with most sincerity that this is the ONLY place to buy cigars!!!
(After receiving his order he sent us this comment:)
You guys ROCK! I just received my Puros and they are perfect! I just smoked one of the Maduros and it was quite nice. Thanks a lot and you will be getting more orders from this happy camper..
To Whom It May Concern:
Thank you for your prompt service. I was surprised how fast the humidor arrived. I purchased the humidor as a Valentine's Day present for my husband. I opened the box looking for directions on how to use it. There were none. What do I tell my husband to do, to make the humidor work? I saw there was like a round thing that has a "sticky" that glues onto the inside (top) of the humidor. Do we need to add water to it? I apologize for sounding ignorant. Cigar smoking has become a new relaxing pastime for my husband and we are just learning about it. I would appreciate any directions you could give.
Thank you for your cooperation. Janine Ferranti
(We replied to Janine with the humidor set-up instructions by E-mail)
What great service, communication and incredibly quick international delivery (delivery to Australia). I did not expect to see my cigars or humidor for another week, imagine my surprise when they all turned up today. Very professionally wrapped and packaged, no chance of damage. Thank you for an exemplary online shopping experience and top of the line products.
I have made several purchases from Cigar Hut over the past few years; each and every one was delivered rapidly and was exactly as expected. Thanks for the great service.
J
Janine Ferranti 2002/01/27, 06:59 PM
Thank you so much for your prompt response once again. I am sooooo glad that I asked. It was more complex than I thought.
If I ever purchase any more cigar paraphernalia for my husband, I will definitely order it from you. I will also recommend your company to anyone that I know who smokes cigars. It was been a pleasure doing business with you. Keep up the GREAT customer service. I really appreciate it. Satisfied Customer, Janine Ferranti
