Great products and even better service. Several orders ago there was a problem with the Postal Service (USPS) and my order was for 2 boxes of cigars. When it finally arrived only 15 cigars were there, the box was broken and of the 15 cigars, some flattened and a note from the postal service saying 'sometimes problems happen". Really. Cigar Hut immediately sent, overnight, 2 next boxes. This time UPS. GREAT SERVICE. They dealt with the Post Office. Made it right immediately. That's the type of customer service they provide.
My cigar of choice isn't always available, but that is the same with other stores .I've never had a problem with The Cigar Hut and will continue to use and refer customers until I do
F
Frank Carcia 2012/01/22, 09:38 PM
easy to deal with
B
B H Lawless 2008/09/26, 08:07 PM
I think that The Cigar Hut are one of the best on the net for cigars and their service is the best. I must thank you for the great service and the polite people you have on staff they were very courteous to me when I telephoned and they were very informative which is more than I can say for people here in the UK when I telephone them. Yours B H Lawless
Doing business with Cigar Hut has been very pleasant, will continue to do business with Cigar Hut in the future.
W
Walter Southmayd 2012/01/05, 09:11 PM
I bought from The Cigar Hut before. But I forgot who I bought cigars from. I'm very glad I found them again! Will buy cigars from them anytime I need a good smoke!
B
Brian Stephenson 2000/12/22, 09:33 PM
Dear Mr. Bullen, Many thanks. I will do business with you again and my friends will get a heads-up on your good business practices.
Respectfully, Brian Stephenson
G
Gary K 2015/06/27, 01:01 PM
I have been a customer of them since 1999. Here it is 2015 and I still order from Cigar Hut and they still hold true, good prices and great service from Cigar Hut.
S
Steven Kosteriva 2011/12/06, 08:30 PM
I have ordered from The Cigar Hut before and have been very satisfied with every order and the quality of the products.
H
Harlan J. Blackstone 2001/02/04, 08:59 AM
Dear Sirs, It has come to my attention that I, in error, made duplicate orders. I thought they didn't get through and would try them again and now I find I have about three extra orders in two days. I do not know how to rectify this. I know I signed up for them but I just didn't know they were getting through, so I'd try again. Please advise me what we can do. I want to remain a good customer of yours because I love the cigars and your service and the prices. I recommend you to all my friends. Sincerely, Harlan J. Blackstone
(After speaking to Harlan, he decided to have them shipped anyway)
Needed a cigar humidor for a gift. Shopped around quite a bit. Found the perfect model at The Cigar Hut at the best price.
S
Sheree Kimball 2009/11/19, 10:43 AM
Great products at the best price possible! Excellent customer service also.
M
M Thomas 2011/11/25, 08:13 PM
I have great service and the smoke have shown up on time. The price is good. Could be cheaper, but we all want that hahaha.
B
Brian J. Rudick 2005/01/29, 06:41 PM
Jim, Thank you. I really appreciate your efforts. I received the cigars today. That is fantastic customer service. I will be sure to tell everyone about how easy it was to get these great cigars. Thank you so much.
G
Gerry A. 2011/11/10, 09:26 AM
Enjoy doing business with Cigar Hut and will continue to do so.
V
Vince M. 2011/08/04, 06:00 AM
I checked several sites and you guys are well below the competition on pricing. Easy to use site, and offered a bundle price on what I wanted. "I shall return."
