I am happy with the Cigar Hut. They have good quality alternative cigars. Although, I had accepted the offer from the Cigar Hut to be notified by email when certain cigars (macanudo ascot alt) were no longer out of order but I did not get notified. I just went on line to check & they were available.
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Gerry Adams 2012/01/11, 09:14 PM
Doing business with Cigar Hut has been very pleasant, will continue to do business with Cigar Hut in the future.
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Rick L. 2011/10/07, 10:26 AM
Best prices and fastest delivery anywhere.
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Brian N 2012/01/13, 09:21 PM
I found exactly what I was looking for at a fair price.
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Freddie Cook 2011/11/25, 08:11 PM
I have found my dealings fully satisfying by quality and pricing.
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Harlan J. Blackstone 2001/02/04, 08:59 AM
Dear Sirs, It has come to my attention that I, in error, made duplicate orders. I thought they didn't get through and would try them again and now I find I have about three extra orders in two days. I do not know how to rectify this. I know I signed up for them but I just didn't know they were getting through, so I'd try again. Please advise me what we can do. I want to remain a good customer of yours because I love the cigars and your service and the prices. I recommend you to all my friends. Sincerely, Harlan J. Blackstone
(After speaking to Harlan, he decided to have them shipped anyway)
The Cigar Hut had the best price on the Net for the 50 Count Whitetail Glass Top Humidor that I purchased. The product shipped quickly, arrived in great condition and I was impressed with the quality of the item.
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George C. 2011/05/10, 05:10 PM
Have been a customer for several years and am impressed with the continued quality and customer satisfaction.
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Larry N. 2012/01/22, 09:40 PM
Great place, I always come back!
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John Cooper 2005/05/17, 05:20 PM
Hi Jim, I just wanted to drop you a line to say thank you for your speed of delivery and excellent quality cigars. I'm enjoying them so much that I had to put another order in! I hope you continue to prosper and thank you for your fabulous service. My regards, John Cooper
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Lyell Chapman 2001/02/15, 10:39 PM
Hi Jim, This is great! I was down to my last 6 and the package was here when I got home from work this evening. They got here faster than the email with the tracking number! Thanks again for a job well done! Lyell
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Richard S. 2001/12/20, 12:07 PM
Dear Jim,
Thank you for your speedy reply and detailed answer which addressed all of my questions. You are clearly a professional and I will recommend The Cigar Hut to everyone I know.
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Janine Ferranti 2002/01/27, 03:19 PM
To Whom It May Concern:
Thank you for your prompt service. I was surprised how fast the humidor arrived. I purchased the humidor as a Valentine's Day present for my husband. I opened the box looking for directions on how to use it. There were none. What do I tell my husband to do, to make the humidor work? I saw there was like a round thing that has a "sticky" that glues onto the inside (top) of the humidor. Do we need to add water to it? I apologize for sounding ignorant. Cigar smoking has become a new relaxing pastime for my husband and we are just learning about it. I would appreciate any directions you could give.
Thank you for your cooperation. Janine Ferranti
(We replied to Janine with the humidor set-up instructions by E-mail)
Wow! Very fast service, even with a Government mule delivering. I just received my sticks and couldn't wait to tear into the box. As I lit up, Bob Marley came on iTunes - adding to the ambiance even though it's 39 degrees out. I think I've just found my "everyday" smoke. I can't share which one - I want to guard against demand. Sincerely, great prices and speedy service. I'd like to see a Cigar Hut T-shirt on your site so that I can display my allegiance. Well done!
Jim, Thank you for the quick reply! Your web site is an example of a very functional internet experience - my wife was impressed that she could educate herself and pick out the right humidor for me secretly because of your site. The delivery went smoothly, the product looks great and now your follow up is another example of total customer service. Thank you!
I think that The Cigar Hut are one of the best on the net for cigars and their service is the best. I must thank you for the great service and the polite people you have on staff they were very courteous to me when I telephoned and they were very informative which is more than I can say for people here in the UK when I telephone them. Yours B H Lawless
The products from this store are always as fresh as a spring rose on the 1st of May! The Cigar Hut is the only place I shop for cigars. No need to go anywhere else! The order comes right away and the staff always helps if there are any problems. I would give it a five star rating! G
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JH Bullard 2012/04/01, 10:33 PM
The quality, the price, availability, ease, and always a consistent product and smoke. thanks
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Robert White 2012/03/13, 10:16 PM
Found it had good variety of brands and shopping was good as the description was with each product.