I just want to let you know how pleased I am with my 75 count sapelli burl humidor deluxe. I ordered it three days ago and I already received it. Not only was the price great, it got here real quick. As for me, this is the only site I will order from. Looking forward to doing more business with you guys.
Found it had good variety of brands and shopping was good as the description was with each product.
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Don Ransom 2012/03/29, 10:30 PM
You beat the prices offered at the local retailers
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Donald Patterson 2016/07/19, 01:12 PM
If your looking for a great place to purchase your cigars, this is the place. In today's fast paced, get it done world they still remember what customer service is all about. If they have a problem, which is very rare, they fix it immediately. I had a delivery that was placed against my garage door. Needless to say when I backed out of my garage and yes right over the box of my favorite cigars, they were flattened. I email them and they immediately overnighted me a new box. No questions or "you should have looked" Plain and simply they made it right. It gave me reason to feel that customer service was still practiced by someone. Customer service is alive and well here. As an added bonus, they have great cigars !!!
The products from this store are always as fresh as a spring rose on the 1st of May! The Cigar Hut is the only place I shop for cigars. No need to go anywhere else! The order comes right away and the staff always helps if there are any problems. I would give it a five star rating! G
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James P. 2011/01/12, 07:35 PM
I appreciate the low prices.
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Sady 2011/11/30, 08:19 PM
Nice site, easy to navigate. needs a sort by option though.
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Monte M 2003/06/09, 11:05 PM
Just wanted to send you a line and tell you thank you. Your prices, ease of ordering and timely shipping are super. Also, you always have what I want in stock. Thanks again. .
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J. Cornett 2011/11/20, 08:01 PM
Site is straight forward and easy to navigate.
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Martin Wolff 2010/08/09, 11:35 PM
My favorite cigars have arrived. For my Chinese university students I have posted an article on my web site http://chinaholisticenglish.org “Developing vs. Developed” about the difference between the single Chinese made cigar available within China, through the Government tobacco monopoly, and the free market selection offered by The Cigar Hut, I note that the stock of these are limited so I do not want to say too much about this absolutely fantastic cigar until my next order is filled. Yes I am being selfish. I want mine and yours can be on back order.
Thank you so much for your prompt response once again. I am sooooo glad that I asked. It was more complex than I thought.
If I ever purchase any more cigar paraphernalia for my husband, I will definitely order it from you. I will also recommend your company to anyone that I know who smokes cigars. It was been a pleasure doing business with you. Keep up the GREAT customer service. I really appreciate it. Satisfied Customer, Janine Ferranti
Hi Jim , Last Friday I received my deluxe burl humidor. I am quite pleased with the quality, fit, and finish of it especially for such a low price. Thanks again for going the extra mile by getting your US warehouse to ship my order internationally by mail. It's nice to know there are still companies out there that take pride in good customer service. It was a pleasure doing business with you, thanks again.
Very satisfied with prices, shipping charges. I'll be back and recommend The Cigar Hut to my friends.
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Donald Patterson 2015/10/29, 12:02 PM
Great products and even better service. Several orders ago there was a problem with the Postal Service (USPS) and my order was for 2 boxes of cigars. When it finally arrived only 15 cigars were there, the box was broken and of the 15 cigars, some flattened and a note from the postal service saying 'sometimes problems happen". Really. Cigar Hut immediately sent, overnight, 2 next boxes. This time UPS. GREAT SERVICE. They dealt with the Post Office. Made it right immediately. That's the type of customer service they provide.
