Very satisfied with prices, shipping charges. I'll be back and recommend The Cigar Hut to my friends.
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Bernie K 2001/06/18, 03:30 PM
I've got to say this is the best cigar store on the web. I have never been treated better by a salesman by the name of Jim, what a great guy not to mention he is very cigar smart. I buy the Macanudo seconds and if you can close your eyes and draw on one and tell the difference between the seconds and the ones that aren't your a better man than me. They are always fast and on time. Thanks Jim
I have changed my mind and would like you to ship my order as soon as possible. I have checked around and your prices are still the best. Thank you once again. Bill K.
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Terry Smyth 2012/04/18, 10:59 PM
Always excellent service and excellent selection
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Ken Foust 2009/02/10, 01:44 PM
I just thought I would take the time to let you know. I looked and have dealt with several cigar companies. Their new trick is to rip people off on the shipping. So you will now be my first cigar company choice because of "honest shipping"
J
John Gallo 2010/09/15, 07:22 PM
I must say thanks to you guys I am able to enjoy a decent stick at a reasonable price. I am retired and disabled living on a fixed income so as I said, big thanks.
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JH Bullard 2012/04/01, 10:33 PM
The quality, the price, availability, ease, and always a consistent product and smoke. thanks
J
Janine Ferranti 2002/01/27, 03:19 PM
To Whom It May Concern:
Thank you for your prompt service. I was surprised how fast the humidor arrived. I purchased the humidor as a Valentine's Day present for my husband. I opened the box looking for directions on how to use it. There were none. What do I tell my husband to do, to make the humidor work? I saw there was like a round thing that has a "sticky" that glues onto the inside (top) of the humidor. Do we need to add water to it? I apologize for sounding ignorant. Cigar smoking has become a new relaxing pastime for my husband and we are just learning about it. I would appreciate any directions you could give.
Thank you for your cooperation. Janine Ferranti
(We replied to Janine with the humidor set-up instructions by E-mail)
Everything was above expectations. I will definitely recommend Cigar Hut.
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Justin W. 2002/09/19, 07:13 AM
Just wanted to thank you for an easy ordering-process. Your prices are wonderful and will continue to keep me coming back to you. I look forward to getting them tomorrow and sharing a few with close friends. Thanks again!
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Alan Clark 2012/02/24, 10:00 PM
Always a good place to shop
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C. O'hara 2011/11/10, 07:48 PM
This is a very easy website to navigate and the check out process went very smoothly.
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C Turner 2012/04/07, 10:45 PM
I have always had a good experience. My order has been processed fast and accurately.
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Donald Patterson 2016/07/19, 01:12 PM
If your looking for a great place to purchase your cigars, this is the place. In today's fast paced, get it done world they still remember what customer service is all about. If they have a problem, which is very rare, they fix it immediately. I had a delivery that was placed against my garage door. Needless to say when I backed out of my garage and yes right over the box of my favorite cigars, they were flattened. I email them and they immediately overnighted me a new box. No questions or "you should have looked" Plain and simply they made it right. It gave me reason to feel that customer service was still practiced by someone. Customer service is alive and well here. As an added bonus, they have great cigars !!!
The Cigar Hut is a fantastic company. The staff is a very professional and polite. The best prices and the highest quality. You'll find them all here. I ordered some cigars that were relatively hard to get. Cigar Hut got them for me. Thanks Cigar Hut. I'm smoking my Cuban Crafters and lovin' them! Thanks again,
Thanks...I ordered 2 this time!!!!
And, I'll do it again and again. I've found that the seconds are just as good as the ones with the band. I'm running about 5% seconds in the first quality Macanudo Ascots I buy at my local cigar store. Strangely enough, only 2 out of the last 100 seconds I bought were strange. One just had way too much wrapper on it (almost like it was double wrapped) and the other was rolled backwards (it unrolled as I smoked it...but then, I may have lit the wrong end!!) All in all, I'm very very pleased with your seconds. There seems to be a variety that I like too...true ascots, robustos, and maduros all in the same package. I personally like it a lot, as I generally buy Ascots, but sometimes like a change to Maduro or Robust. I can't say THANKS enough times or in enough ways!! LDC.
